FAQ

Orders & Shipping

1. How long does shipping take?

Shipping times vary based on location. On average:

USA: 2-7 business days
Canada: 2-7 business days
Australia: 2-7 business days
UK: 2-7 business days
New Zealand: 2-7 business days
Ireland: 2-7 business days
Europe: 2-7 business days
Asia: 2-7 business days
International: 5-10 business days

2. Do you offer free shipping?

Yes! We offer free shipping on all orders no matter where you are!

3. Can I track my order?

Yes! Once your order ships, you’ll receive a tracking number via email.

4. Do you ship internationally?

Yes, we ship worldwide! Please note that international shipping times may vary.

Returns & Exchanges

5. What is your return policy?

We offer a 30-day return and exchange policy.

Warranty & Customer Support

11. Do you offer a warranty?

Yes! We offer a limited time warranty on all physical products.

12. How do I contact customer support?

You can reach us at help@sperocommerce.co for any questions or concerns.

Have another question? Contact us—we’re happy to help!